Along with the shoe issue I mentioned in my last post I had issues with the actual stores. Well one store actually, but I did buy from 3 different online shoe stores. The one I had an issue with was onlineshoes.com, very frustrating issue. I first put enough money in paypal to be able to place an order with them as I do not have a credit card so need to actually have the money in paypal before placing an order, unless the store excepts echecks. Needless to say onlineshoes.com does not except echecks. Any way I placed the order and I got the notice from paypal, which I did not really look at but probably should have, more about why latter. A half hour to an hour later I had realized I needed to pay for another order using paypal. That order was from a company that does except echecks so went ahead and paid for that. However that does an issue with the onlineshoes.com order as it took for the paypal balance instead of paying with an echeck. Which I did not realize right away. I did not realize until about 3 hours later when onlinehoes.com contacted me about not being able to authenticate the paypal transaction. After getting that email I looked into why the order I placed with them did not take the money out of paypal right away. I did find out from them that the money is put into pending until they know for sure they can ship the order or when it goes to shipping. That is the first time I had seen that so explained to them what happened and they said they would cancel this order and told me to place another order. So first I had to figure out how to get the balance on paypal back up in order to even place the order. After about 6 hours or so I got a refund from one of my webhosts as I had over paid them. Very nice of them to do that. So now that it has been over 9 hours or more from the time I placed the first order I placed another one, just like they told me to.
Now the issue above I will admit was my fault how ever this next issue was onlineshoes.com’s fault. First the second order that I placed did go much farther then the first order as the paypal transaction was authenticated this time and the money was removed from paypal. How ever where is were they made a mistake. They went to cancel the first order, the order it self was canceled how ever they canceled the wrong paypal transaction so the money showed back up in my paypal. I contacted them and I did not get a replay at least not that day but it was late at night so was not expecting any thing until the next day. I was expecting them to tell me to order it again. The next day however I got an email from them that stated the shoes had been shipping. I was like wait you do not even have my money but they shipped it. I was still expecting them to tell me to place another order and this time let the paypal transaction go through and cancel the order it self so that they have the money for the order that was shipped. That is not what happened though. They contacted me about the payment issue and wanted me to pay using a different payment type.
I was a bit upset at that point and just told them I would place the same order with shoebuy.com and give up on them. after several hours of talking with them they got ups to redirect the shipment back to them. At that point I did place the same order with shoebuy.com. I did not have any issues with shoebuy.com but the shoes did not fit, they were to narrow in the area the last post mentions. So sent them back. Shoebuy handled it very well and did live up to having free shipping both directions. After I got the refund from them I thought about ordering a larger shoe from them but after some of my friends heard about my issue with onlineshoes.com they told me to try zappos.com so placed an order with zappos.com and boy was that a awesome experience. They did the same athentication thing onlineshoes did but they had it done with in 15 minutes. Which surprised me and it even surprised me more that it was shipped the same day I ordered them. The biggest surprise was they got here 2 days later, not the 5 days shoebuy.com took. So needless to say I might be shopping with zappos.com again.
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